Reviews

ISABELLE, LE TOUQUET
4.0

21.11.2014

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Very nice and well located hotel; I specially appreciated the garden The executive room is just perfect for a professional stay


Response:

Dear Miss Drubaix, Thank you for taking the time to let us know about your experience at our hotel. We are delighted you enjoyed your stay with us and we sincerely hope to welcome you again at the Ramada Plaza Liège, in the near future. Kind regards, Vanessa SARI Hotel Manager

Johan, Alphen aan den Rijn
5.0

12.11.2014

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

I stayed in one of the rooms for people with reduced mobility. The room was spacious, the bed excellent. The bathroom has a wide door and good accessibility; toilet and lavatory could be reached easily. Using the bath was not so easy, so hopefully the hotel wil turn it into a shower at the next reconstruction (which could also further improve the accessibility of the rest of the bathroom). Overall the hotel offers good quality.


Response:

Dear M. Boerman; Many thanks for sharing your feelings about the hotel with us. Hope to welcome you again very soon in our hotel. Kind regards, Vanessa SARI Hotel Manager

Dieter van, Swisttal
4.0

04.11.2014

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Perfect stay - thanks a lot


Response:

Dear M. Van Luit, Thank you for taking the time to let us know about your experience at our hotel. We are delighted you enjoyed your stay with us and we sincerely hope to welcome you again at the Ramada Plaza Liège, in the near future. Kind regards, Vanessa Sari Hotel Manager

Lucy, Bruxelles
4.8

29.10.2014

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

A great family room for us with the kids, and very friendly breakfast staff helped make for a relaxed stay in Liege.


Response:

Dear M. Lucy Mark, Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Best regards, Vanessa SARI Hotel Manager

Holger, Knokke-Heist
5.0

22.10.2014

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Thank you!


Response:

Dear M. Schulz, Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Best regards, Vanessa SARI Hotel Manager

BERNARD, SCHUTTRANGE
4.4

22.09.2014

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Donner plus d'informations quant à l'accès au parking de l'hôtel sur votre site internet Sinon c'est un hôtel parfait


Response:

Monsieur Gillard, Je vous remercie d'avoir pris du temps pour répondre à notre enquête concernant votre séjour au Ramada Plaza Liège. Je suis ravie d'apprendre que vous avez été satisfait de la qualité de nos services. Notre site indique l'accès au parking. Puis-je vous demander quelle complément d'information, en tant que client, souhaiteriez vous avoir en plus sur notre site? J'espère avoir l'occasion de vous accueillir de nouveau au Ramada Plaza. Bien à vous, Vanessa SARI Hotel Manager hotelmgr@ramadaplaza-liege.com

michel, saint^mathurin
4.4

18.09.2014

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Monsieur Bettonville, Je vous remercie d'avoir pris de votre temps pour répondre à notre questionnaire de satisafction. C'est grâce à vos observations que je suis dans la possibilité de prendre des actions afin d’augmenter la qualité du service pour nos clients futurs. Si je peux vous être utile de quelque façon que ce soit, n'hésitez pas me contacter (hotelmgr@ramadaplaza-liege.com). En espérant vous revoir prochainement. Je vous prie d’agréer, Monsieur Bettoville, l’expression de mes sentiments les meilleurs. Vanessa SARI Hotel Manager

Bob, Geel
5.0

14.09.2014

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Very nice experience ! Will certainly consider this hotel for future stays.


Response:

Dear M. Laeremans, First of all thank you for the time that you have taken to fill in this review. I am very happy that you had an enjoyable stay in Ramada Plaza Liège. I will share these comments with my team and hope to be able to welcome on your next stay. Best regards, Vanessa SARI Hotel Manager

vincent, Bruxelles
4.6

29.07.2014

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Monsieu Lignier, Nous apprécions le fait que vous ayez pris le temps de commenter les services de notre hôtel. Nous espérons avoir l’occasion de vous servir à nouveau dans notre hôtel à Plaza Liège. Meilleures salutations. Vanessa SARI Hotel Manager

ATHANASIOS, THERMI
4.8

28.07.2014

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear M. Tsirtos, Thank you for taking the time to let us know about your experience at our hotel. We are delighted you enjoyed your stay with us and we sincerely hope to welcome you again at the Ramada Plaza Liège, in the near future. Kind regards, Vanessa SARI Hotel Manager