Guest Reviews

The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, but we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve our guest experience.

4.0

20.02.2012


Kévin, thiméon

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Hotel magnifique, très propre et très calme. Chambre très spacieuse et lit très confortable. Salle de bain avec douche et baignoire très bien. Personnel de l’hôtel très accueillant et sympathique. En résumé magnifique weekend dans un hôtel luxueux et de très grande qualité.
Response:
Monsieur Deshaies, Merci pour vos commentaires. Je me demande si vous lisez mon blog? Sachez que vous pouvez avoir des informations sur notre hötel et nos promotions via ce blog en vous rendant sur notre site www.ramadaplaza-liege.com. Bien a vous, Louis SOHL Directeur SOHL
4.0

02.01.2012


Yvonne, Stein / AG

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
Dear Madam, Thank you for filling in our form. I can only improve the hotel by help of our guests. Hope to see you soon, Louis Sohl General MANAGER
4.0

21.12.2011


Marc, Pacifica

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
I had a great stay and will come back whenever I am in Liege.
Response:
Dear M. Scott, Thank you. You are so gracious! Louis SOHL General Manager
4.0

12.12.2011


DAISY, LOMMEL

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
Geacte Mevrouw Matthijssen, Hartelijk dank voor uw positief commentaar! Louis Sohl General Manager
4.0

21.08.2011


sylvia, bundaberg

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
we so loved our executive room and it's very affordable when booked early on the net. size of the room and the comfort of the bed and bedding were the best on our 6-week trip through europe. we will definitely be returning. thank you to all at the ramada plaza liege !!
Response:
Dear Miss Oetjen, Thank you very much for your kind comments regarding your stay. What a wonderfull way to start my Monday morning. Kind Regards, Vanessa SARI Front Office Manager
4.0

18.07.2011


eric, antwerp

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
mooi hotel, goed gelegen! receptie zeer behulpzaam en efficient ! aanrader voor bezoek aan Luik of Maastricht!
Response:
Beste Eric, Dank je wel voor je leuke commentaar! Hoop je gauw te zien! Louis Sohl
4.0

11.07.2011


Bernard, Ellezelles

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Aucun bruit venant des couloirs ou de la route. Super bien dormi
Response:
Cher Monsieur Marlier, Nous vous remercions beaucoup pour votre commentaire positif concernant votre sejour dans notre établissement. A bientôt Louis Sohl General Manager
5.0

10.07.2011


Antony, Newark

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Excellent customer service - we arrived very late due to traffic and the bar was technically closed. The staff were cleaning up and were more than happy to serve us with a drink - very different attitude to a lot of other UK hotels I have stayed at on business.
Response:
Dear Sir, Thank you very much for your kind comments regarding your stay. What a wonderfull way to start my Monday morning. Kind Regards, Louis Sohl, General Manager
4.0

18.04.2011


Lea, Opglabbeek

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
Thank you very much for your kind remarks. Louis SOHL General Manager
4.0

11.04.2011


Jean, Hoeselt

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
Thank you very much for your kind remarks. Louis SOHL General Manager
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